Hassle-Free 14 Day Money Back Guarantee

We guarantee 100% customer satisfaction at Electronic Locks Australia.

That’s why we’re happy to offer you a no hassle, 14 day money back guarantee. If for any reason (any reason at all) you’re not completely satisfied with your lock within 14 day of purchase, simply pack your lock back in it’s box, send it back to us and we will gladly refund every cent you paid. Simple as that!

Return postage to be paid for by Returnee. There is a 15% restocking Fee. This covers processing fees etc..  Product must be unused and in original packaging undamaged.

We also are able to provide friendly installation support from experienced locksmiths to ensure you can install an electronic lock yourself with no hassles.

Electronic Locks Australia will :

make sure products they sell are safe

comply with consumer guarantee rights if we sell an unsafe product

comply with mandatory standards and not supply banned products

recall products that will or may cause injury

report to the ACCC any serious injury, illness or death associated with a product we have sold.